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Impact of Organizational Stress on Behavioural Symptoms of Engineering Work Teams

Wijeyathunga, W.M.A.S. and Rathnasiri, R.A


It has been empirically found that excessive organizational stress can cause a decrease in employee performance in terms of psychological, behavioural, and physical deviations. Organizational stress in the public service-providing sector could be the host of adverse outcomes for both employees and the organization. By way of a critical review of the literature, the researcher has identified organizational stressors; role stressors, task stressors, and interpersonal stressors as the independent variables of the study, while behavioural symptoms were identified as the dependent variable of the study. This study follows positivist philosophy and analytical framework is based on a deductive approach. This study is based on both primary and secondary data. Primary data were collected from 134 employees who belong to the engineering team in the Ceylon Electricity Board. Data was collected through a self-administered structured questionnaire. With the collected data, the study tested four hypotheses using multiple regression analysis. Accordingly, it has been statistically and empirically proven that there is a significant impact from organizational stressors and their components, role stressors, task stressors and interpersonal stressors on the behavioural symptoms of the engineering team in Ceylon Electricity Board. Furthermore, analysis of the study has revealed that the established model of the study explains more of the variations of behavioural symptoms of the selected sample while there can be some other factors also which influence the behavioural symptoms.


KEYWORDS: Behavioural symptoms, Organizational stressors, Ceylon electricity board